Last updated: 3 October 2026

This privacy policy explains how The Green Dragon (“we”, “us”, “our”) collects and uses personal information when you visit greendragoncambridge.co.uk or contact us. We handle your information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

The Green Dragon
5 Water Street, Chesterton
Cambridge, CB4 1NZ
Telephone: 01223 363506
Email: info@greendragoncambridge.co.uk

We are the data controller for the personal information described in this policy.

What information we collect

  • Information you give us: if you email or phone us (for example to make a booking or enquiry), we receive your name, contact details and whatever you choose to tell us.
  • Technical information: when you visit our website, our web server and security software automatically record limited technical data such as your IP address, browser type and the pages you request. This is used to keep the website secure and working properly.
  • Cookies: our website uses cookies. Details are in our Cookie Policy.

How we use your information and our legal basis

  • To respond to your enquiries and bookings: to take steps at your request before entering into a contract, or our legitimate interest in replying to you.
  • To keep our website secure (for example blocking malicious login attempts): our legitimate interest in protecting the website and its visitors.
  • To record your cookie choices: our legal obligation to obtain and demonstrate consent for non-essential cookies.

We do not sell your personal information and we do not use it for automated decision-making or profiling.

Who we share it with

We only share personal information with trusted service providers who help us run our business and website, such as our website hosting and maintenance providers and our email provider. They may only use your information on our instructions. We may also share information where the law requires us to.

Our website links to our Facebook, X (Twitter) and Instagram pages. If you follow these links, those companies’ own privacy policies apply.

International transfers

Some of our service providers may process data outside the UK. Where this happens, we make sure appropriate safeguards are in place, such as UK adequacy regulations or the UK International Data Transfer Agreement.

How long we keep it

We keep enquiry emails and booking details only for as long as needed to deal with your enquiry or booking, and generally no longer than two years. Security logs are kept for a short period, normally no more than 90 days. Records of your cookie consent are kept for up to 12 months.

Your rights

Under UK data protection law you have the right to:

  • ask for a copy of the personal information we hold about you;
  • ask us to correct information that is wrong or incomplete;
  • ask us to delete your information;
  • ask us to restrict or stop using your information, or object to our use of it;
  • ask for your information to be transferred to another organisation (data portability);
  • withdraw your consent at any time where we rely on consent, including for cookies.

To exercise any of these rights, please contact us using the details above. We will respond within one month.

Managing your cookie consent

Complaints

If you are unhappy with how we have handled your information, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection regulator: ico.org.uk/make-a-complaint or 0303 123 1113.

Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page.